Support

Where to ask

Problems inside a particular server — its rules, money, bans or scripts — are for that server's owner, not for next:mp support.

Send a diagnostics file

1. Open the launcher. On a stop screen, press Diagnostics; otherwise use Settings.
2. The launcher saves one ZIP file with its logs, the game client's log and system details.
3. Attach that file to your report together with what you did and what you expected.

The file is redacted: passwords, tokens, keys and your Windows user folder are removed, and session files, memory dumps and server scripts are never included. It still names the servers you connected to, so share it only with people you trust.

Security problems

If you found a way to bypass update signatures, the encrypted transport or a server's protections, report it privately through the support contact instead of a public channel.